Frequently Asked Questions
Please read our FAQ before sending us a message.
Here at leatherforpets we use only the best vegetable tanned leather from Italy.As this is a natural material there can be minor variations in color or even on the leather itself. These variations are a sign of the leather’s high quality and not blemishes.
If your dog likes being very active in the mud or likes swimming or if the collar gets dirty with use all you have to do is to handwash it with mild soap in cold water and let it air dry in room temperature.
Also do keep in mind , this is a natural product and it will develop a nice patina which only makes the collar look even better. Our handmade leather collars will last for ever.
There is a flat 10 EUR/USD/GBP postage fee for registered airmail .We understand you are anxious to get your handmade leather collar, therefore we give you the option to choose DHL EMS shipping at an extra cost.
We accept payments via PayPal or direct Bank wire transfer. Currencies accepted: USD , EUR , GBP
Delivery takes usually 7-10 days but postal services are beyond our control.
The website is fully secured
After an order is confirmed I start making your collar. The process to complete a handmade collar takes 2-3 days .
Yes you will receive a confirmation email. If you do not see it please check your spam .
Each collar is handmade and personalised therefore we can not accept returns unless it is defective .
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